You can cancel an order and change addresses (delivery, invoicing) up to a certain stage of processing of an order in your User Account. In the case of other changes, the simplest solution is to cancel an order and create a new one, because the automatic system usually does not enable changes as a part of a current order.
It is not possible to exchange one product for another in an order that has already been sent. There are two ways to resolve the situation:
For a change to the method of payment please contact us.
It is unfortunately not possible to change the type of transport.
If you need to change or cancel anything in an order, please don’t hesitate to contact us. We’ll be happy to advise you.